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Frequently Asked Questions

Below find frequently asked questions about The Darkness, The Lemp and Creepyworl d haunted houses located in St. Louis, Missouri near Illinois.  If you do not find your question below, simply email us.  We'd be happy to answer any questions you have.  Make sure you purchase your tickets online in 2015 and print your ticket right from home.  This will save you tons of time at the attractions.

Where are the haunted houses?  You can find detailed directions to the events on www.scarefest.com under 'Times/Dates/Directions/Prices'.

What is the minimum number of tickets that are required for group discount purchase?  Group orders consist of 20 or more tickets.

What are the prices for group tickets? Go to the ticketeting webpages of either Darkness, Lemp or Creepyworld to find price options for group tickets.

Can I put tickets on hold or make a partial payment and then purchase them at a later date?  At the time of submitting your Group Order Form, payment must be made in full.

How can I pay for tickets? You can purchase your tickets on location at the ticket booth with credit cards or cash.  Or you can pay online using a major credit card (recommended).

How do I know my order is confirmed if I purchase online? Order confirmations will be emailed upon the processing of the order.  Tickets are now printed at your home.  Just print your tickets and bring with you to the haunts. YOU SHOULD BUY YOUR TICKETS ONLINE because if you do you will NOT have to wait in a ticket line at the attraction saving tons of time. BUY TICKETS ONLINE! 

Why can't I use your online coupon with online ticket purchase?  Online coupons are only good on weekdays Sunday through Thursday.  If you plan on using coupons on weekdays simply purchase your tickets at the box office when you attend the attraction. JOIN OUR FACEBOOK PAGE we sometimes offer PROMO CODES that can be used online.  CLICK HERE TO LIKE US ON FACEBOOK

What is the benefit to buying tickets online?  Yes you will pay a service fee ($1.50) to buy tickets online however if you buy online you save a ton of time at the attraction.  In most cases on busy weekends the longest wait is to buy tickets.  If you already have tickets you show up and go straight into the line to enter the attraction... no waiting in the ticket line which can save you as much as one hour. BUY TICKETS ONLINE! 

When will I receive my tickets? If you order online, you will print your tickets from home immediately after completing your order purchase.  If you buy them at our ticket window box office, you will be given tickets at that time.  WE ENCOURAGE EVERYONE TO BUY ONLINE! 

Do we pay to park? Parking at The Darkness is free.  You can park anywhere in Soulard public parking areas.  For a fund-raising organization, a minimal $5.00 parking is asked at CreepyWorld and $3.00 at The Lemp. 100% of the parking fee will benefit a little league baseball teams.   Additionally make sure you leave valuables at home and or in your truck.  DO NOT LEAVE valuables in the front of your car.

Are your attractions open if it rains?  Absolutely!  The Darkness is located inside a huge warehouse with indoor queue lines to keep people out of the rain.  Lemp is located inside the brewery caverns.  The CreepyWorld/Silo-X attraction is partially indoors and partially outdoors with a massive covered waiting area.  Creepyworld may close on weekdays if it rains. 
 
Are your attractions handicap accessible?  They are all handicap accessible. We have special parking for handicap cars with the properly tagged plates.  The crowds can limit the accessibility and safety of handicapped individuals, so it is recommended to arrive 15 minutes prior to opening times.  Anyone with a handicap wanting to tour the attractions should let the ticket booth know of any special instructions or needs upon arrival.  Creepyworld is tougher for handicapped individuals because or the outdoor terrain and the outdoor nature of the attraction.  Unwanted wear and tear can and will result on wheelchairs and/or other assisting devices, and therefore not recommended.  If you have a broken leg or other prior injuries or prior medical conditions, you should not enter the attractions, The Darkness, The Lemp, nor Creepyworld, especially and specifically during peak hours.  Please read and understand our WARNINGS prior to entry.  Entry is AT YOUR OWN RISK.   

How long does it take to go through? It depends on how fast you travel through the maze. The Darkness has many visuals and a long, dark confusing maze.  Creepy World features ten different haunted houses so it will take the longest.  Each attraction is over 25,000 square feet and can easily take between 20 to 40 minutes each.  We suggest you take your time for maximum fun and excitement to ensure you see everything available.  Est. Time:  Darkness 30 minutes.   Lemp 30 minutes.  Creepyworld 60 minutes.  Estimated time does not include wait times.

What's the main difference between each place and which one is the best?  The Darkness has over 100 animations and awesome scenes and sets.  CreepyWorld features ten haunted attractions for one price..  The Lemp is very unique as it's underground in what looks like a real gothic castle with real caves and a real haunted experience and more. 

The Darkness is by far the best in detail, set design, animations and more.  Creepyworld is the longest and largest with the most attractions; plus it's outside which gives you a different and very authentic haunt experience.  The Lemp is just simply the most unique.  You can save money by purchasing a combo pass which allows you to visit all three attractions at your convenience any night(s) throughout the season.   BUY TICKETS ONLINE GO TO ALL THREE USE YOU TICKETS ANY NIGHT YOU WANT.  

Do your attractions have security? Our attractions have hired local Police.

Can we be thrown out of the park for any reason?  Yes.  We do not allow foul language, pushing, vulgar behavior, weapons of any kind, smoking, drugs, alcohol, etc.  We have a list of rules that must be adhered to for your own safety and the safety of the other guests.  Violation of these rules will usually bring a warning.  However, you may be asked to leave.  It is in your best interest to behave accordingly, as there are no refunds. 

Can we be injured at your park?  We've never had any serious injuries at any of our attractions in our 23 years of operation. Running is the main cause of minor injuries.  Make sure to follow the rules, specifically don’t run and you'll be fine. Follow all the rules and do not stray from the main paths.  YOU MUST READ the WARNING page before you enter the attractions.  The WARNING signs are also displayed at each attraction.  DO NOT ATTEND if you have medical conditions that might cause you an injury... DO NOT enter our attractions if you are prone to seizers or if you have ANY kind of respiratory conditions, especially asthma, heart conditions.  Do not enter if you have broken bones, casts or are pregnant.  Again, you must read and understand our warning signs before considering entry into our events.  Almost all injuries that do occur are a result from the customer running and they run into one of our actors, a wall, or run and fall down. DO NOT RUN!  Also DO NOT TOUCH props this may also result in an injury.  DO NOT RUN UP AND DOWN STAIRS.  But above all do NOT attend our attractions if you suffer from various different pre-existing medical conditions.  

Do you serve alcoholic beverages?  No.  And you're not allowed to bring them on any of our properties.

Can we take flash photos of your haunted houses?  No.  Haunted houses are dark and everyone, especially the actors, get adjusted to the low light.  When you flash your camera, you're not only ruining other customers' experience but your hurting the actors'/customers’ eyes.

What can't we bring with us to your haunted houses?  No pets. No weapons. No alcoholic beverages. No drugs. No cigarettes. No costumes. No cameras.  It is also recommended to leave your valuables at home, like cell phones, purses, loose jewelry and more.  We do not stop production to search for lost or missing items.  All lost or missing items will be searched for after the close of business.  We are not liable for lost or missing items.  Additionally DO NOT LEAVE valuables in your cars.  

Will the actors touch us?  No. Our actors are trained not to touch any customer for any reason.  You will not be grabbed or touched by any actors unless it's by accident, which does happen.  We also ask that you DO NOT touch our actors or any staff members as well as the props and sets.

Do you sell food, beverages and souvenirs at your attractions?  Yes. We sell everything from glow sticks to food to t-shirts and hoodies.  The Darkness features a massive retail store which features mugs, puzzles, t-shirts, jackets to horror movie stuff and everything between.  The store is operated by Slackers.

What time does the haunted house usually open?  On October weekends we try to open as early as 6pm to 7pm.  On weekdays we open later and in September we open later, simply because it's still light outside.  Please refer to the times and dates page of our website.

Are our cars safe in your parking lot?  We have had cars broken into like any other place in America.  We have NEVER had a car stolen, or broken into where someone didn't leave a purse or something very valuable in the front seat.  In almost every case a car has been broken into someone has left a purse in the front seat.  When attending our attractions DO NOT UNDER ANY CIRCUMSTANCES leave ANYTHING valuable in your car.  Please do NOT bring anything with you or put everything in your trunk.  We have parking lot attendants at Creepyworld and Lemp Brewery.  We do watch the cars as best we can.  At Darkness you park all throughout Soulard.  DO NOT LEAVE VALUABLES IN YOUR CAR!  We are NOT resonsible for any lost valuables or if your car is broken into. 

How old does a child need to be and or is it okay for younger kids?  We have no age restrictions so long as the child is (a) accompanied by adult supervision, and (b) wants to go through on his/her own will with no one forcing him/her through.  All kids are different.  If you think your children will enjoy the scares, then bring them down.  Please use appropriate judgement, and remember there are no refunds.  Our attractions are not intended for younger audiences.

Can you tell me about St. Louis’ hotels and attractions?  Yes visit our LOCAL ATTRACTIONS TOURIST page of the website for helpful information.

We are from the media and need to contact you about stories or articles.  Contact Insight Marketing at Insight@InsightRocks.com or darkrides@sbcglobal.net or toll-free at 866-962-2045 or 314-962-6400. You also can visit www.explorestlouis.com to plan a great getaway to St. Louis.  We have also listed over 100 other things to do in St. Louis on our Tourist page.

Can I get more information about Scarefest group tickets and St. Louis travel information via e-mail?  Yes, just send an e-mail to darkrides@sbcglobal.net with “Scarefest” in the header. Include your e-mail address and any pertinent information about media requests.

Could we be filmed while inside your haunted houses?   YES, we make videos all the time for the promotion of our haunted houses.  Additionally we have a security system that films everything.  Lastly we are also on national TV shows all the time so yes you can be filmed.  By entering the haunted houses are you agreeing to allow your image to be used. 

WHERE CAN YOU FIND HAUNTED HOUSES NATIONWIDE? go to www.Hauntworld.com

FREQUENTLY ASKED QUESTIONS ABOUT OUR ESCAPE GAMES


 

Frequently Asked Questions about Zombie Laser Tag and Escape Rooms



Escape Rooms 


Q:  Do we really get locked in a room. 

A:  Yes but the entrance of the escape rooms is ALWAYS unlocked so if you must exit you simply come right back out the way you came in.  The goal of the game is to proceed forward by escaping each room to the final door.  If you get out of the escape room before 60 minutes you win. 

Q:  Can we book a room just for our friends? 

A:  Yes but you need at least groups of 8 or more.  Otherwise you can book the rooms first come first serve.  If you and two friends sign up you could be playing with people you do not know.  You can book the rooms 100% by buying out the hour. 

Q:  Why are our escape rooms the best in St Louis. 

A:  Easy one.  All other escape rooms in St Louis are poorly detailed, typically are just one single room, no electronic puzzles or special FX.  Most if not ALL of the local escape rooms offer a theme but the rooms themselves do not give you the impact of that theme.  When you visit our rooms they are filled with amazing detail, special FX, complicated puzzles and much more.  Our escape rooms have been toured by escape room owners across the nation and we've been quoted as the best escape rooms in America.  Our company not only operates escape rooms here in St Louis but builds them across the World for clients everywhere.  Trust us there is NO comparison between OUR escape rooms and ANY of the others in the market. 

Q:  Can you explain the parking situation?

A:  We own the entire street in front of our building.  You can park on the street directly in front of our building or on the side of our building.  The escape rooms are located in the building directly attached to The Darkness haunted house.  Parking is free and again park directly in front of our building.  DO NOT LEAVE ANYTHING VALUABLE IN YOUR CAR.  

Q:  Are weapons allowed inside the escape rooms.

A:  NO and do not bring any with you. 

Q:  Do you offer bathrooms?

A:  Yes we have both a female and male bathrooms in our escape room lobby. 

Q:  Where do you wait to play and how early can we arrive.

A:  Each game is booked by the hour.  If you are scheduled to play at say 5pm be our guest and arrive 30 to 45 minutes early.  We have a giant lobby filled with tables, chairs and booths.  Additionally we have tons of board games you can play with your friends while you wait.  We also have pinball games, air hockey and we sell soda, juices and snacks. 

Q:  Are the rooms SCARY?

A:  The themes of our escape rooms are cellar escape, subway escape, and Mummy escape.  The Mummy theme is more like Indiana Jones adventure so no not scary.  The Subway theme puts you on a runaway subway car that is set to explode once it reaches the city.  You must stop the train then defuse the bomb.  The subway escape is more like Speed or Die Hard not scary.  The Cellar escape features a serial killer theme and although there are some dead bodies inside there are no actors and nothing that jumps out at you.  We do not feel its scary but out of the three the cellar is the scariest. 

Q:  Must I sign a waiver form before playing?

A:  Yes we are NOT responsible for ANY injury.  You play at your OWN RISK!  If for any reason you feel sick, or need medical attention simply walk out of the escape room and come back to the lobby or have someone from your group offer you assistance.  No one should get hurt however we are not responsible for anything that happens.  You must fill out the waiver online or before you play at the location. 

Q:  Is there an age limit?

A:  NO however we do not suggest the game for anyone under the age of 12.  Each player under the age of 18 must have their parents sign a waiver on their behalf. 

Q:  Are walk ins welcome?

A:  NO!  However if you find yourself in our neck of the woods simply get online and try to book the rooms.  All bookings are done ONLINE!  So just because you want to come at the last minute doesn't mean you can't book online.  Click on the BOOK TICKETS button and see what is available. 

Q:  Can I book the entire facility for private parties or times not listed on your website?

A:  Yes you can.  Contact us directly at info@stlescape.com 

Q:  If we reserve the room and can't make it do you allow refunds?

A:  NO once the room is reserved for your group its final.  You can however transfer your booking to a group of friends, co-workers, etc.  

Q:  How much does it cost per person?

A:  $28.00 per person. 

Q:  Can I pay cash on site?

 

A:  NO.  All games are booked online via our website.  We do however sell drinks and snacks onsite.

Q:  Can We book the entire room?

A:  Each escape room hold 8 to 10 people.  If you want the entire room for your group, you must book at least 8 spots.  No group can play with less than 4 players.

Q:  Are Children allowed?

A:  Children between the ages of 8 and 17 are only permitted with an adult.  Adults must purchase the tickets and play the game with any and all minors at all time.

Q:  Are the lights turned off?

A:  NO

Q:  Why would we want to do this with our company parties, friends or family?

A:  This is the ultimate team building / team work type of attraction.  Our rooms are totally different than any other in the area.  Our escape rooms are multiple room attractions, with amazing detail and eletronic clues and puzzles.  We also feature an amazing lobby filled with board games and more.  The rooms are NOT scary, no actors, nothing jumping out at you... just prepare to have a great time.

Q:  How far in advance should we book?

A:  We recommend booking as far in advance as possible.  Our rooms will be the talk of St Louis once the open and will sell out often.  If you have a certain date in mind book now.

Q:  If we only have two or three people in our group will we be placed with strangers? 

A:  The Subway escape requires no less than 5 people to play so yes.  If you choose to play Mummy or Cellar with less than 6 players you will need to book the entire room.  No matter if you book with friends mixed with some strangers you'll have a great time.  The rooms are booked a room you must have at least 6 people. 

Q:  Do I need to wear anything special? 

A:  Nope wear whatever you want.  However we do suggest you don't wear heals or big looping jewerly.  In fact come casual wearing tennis shoes and a t-shirt.  The Mummy adventure is filled with sand the entire floor nothing but sand.  Remember it is Egypt!  So again come casual. 

Q:  Where is the entrance?  Where do we park?

A:  Good question... do you know where The Darkness is located?  The Darkness is actually in building 1525 South 8th Street and St Louis Escape is located in the attached building at 1517.  So to be exact its the building next door to The Darkness.  You simply look for the door with the Escape St Louis sign on it... open it and GO UPSTAIRS!  Zombie laser tag and St Louis Escape are on the second floor of the building.   Where to park?  Okay... you can park directly in front of the building or any where in the street or circle of the dead end of the street.  Hopefully this makes sense but the street is a dead end road its not thru traffic so park along the side of the on ramp which is directly in front of the building. 

Q:  Are your attractions handicapped accessible?

A:  Great question.  The entire attraction is on a second floor so not easy to get to for anyone in a wheelchair.  The Mummy attraction is totally themed with a sand floor.  However if you don't mind going up a couple steps to get inside the building we have an elevator that will take you to the second floor.  You have to go thru the Darkness and from there we'll take you to the second floor and then into the escape rooms.  Its not very hard if you don't mind a few steps.  The games themselves are another story.  The Mummy Adventure has a sand floor if you don't mind that its fully accessible.  The Cellar escape is totally accessible with the exception of one small part you would have to bypass.  We have created a bypass for handicap.  The Subway escape has a moving subway car and is by far the most difficult of the three games to play if you are confined to a wheelchair. 

Q:  Do we need any special puzzle solving skills to play your games?

A:  NOPE!  You just have to be willing to work as a team to solve puzzles, find things through out the rooms and keep moving in the right direction.  Your game master will also help you if you really need it.

Q:  What if we show up late?

A:  We ask all of our guests to arrive 15-20 minutes early.  We will do our best to get you into the game if you show up late however remember the games start right on time with no refunds. 

Q:  Do you have any tips for playing the games?

A:  Yes!!!   Not everything is a clue and some items may seem to be clues but are not.  Work as a team.  Bring paper and a pen so you can write down notes.  All of our escape rooms consists of three to five rooms each.  In other words almost all other escape rooms are simply one big room, where as our rooms have several you break into and discover.  One clue here is that you may get to the end but need to locate something back in the first room to escape.  In other words just because you've escaped the first room doesn't mean you may or may not need to back track to crack the room.

No climbing every clue is within standing reach.  Be gentle nothing requires brute force. 




Ticket Prices are $28.00 Per Person:  Teams consist of 4-12 people.  If less than 4 people are booked additional players may be added to your group.  To ensure you reserve the room all to yourself book at least 8 spots.  You must book 90 minutes in advance.  For larger groups, parties, corporate events please email us at info@stlouisescape.com




ZOMBIE LASER TAG 

Q:  How many does it take to play a game. 

A:  We can send groups in as small as one person.  We prefer that you have a group of 4 to 8 people

Q:  Is zombie laser tag scary or too scary for kids?

A:  It's slightly scary as there are zombies running around however you have a laser gun so shoot them!  

Q:  Can we book out the zombie laser tag experience on nights you are NOT open?

A:  YES email us at info@stlescape.com 

Q:  Are their any risks of injury?

A:  People get pretty excited and they do run so yeah anything could happen.  You must sign a waiver before playing the game.  You enter at your own risk.  We do use sudden noises, strobe lights, live actors, and more.  We do NOT suggest this game for people with pre-existing health problems such as breathing issues, prone to seizers, heart issues, etc.  You are entering at your own risk and play at your own risk.  TRY NOT TO RUN this will avoid the most common injury which is running into another player or falling down. 

Q:  Do we use fog and strobe lights?

A:  Yes we use both.  The fog is used very little.  Strobe lights are spread thru out the attraction. 

IF YOU HAVE ANY OTHER QUESTIONS PLEASE EMAIL US 


MUMMY ADVENTURE PREVIEW 

 





 

 

 
 
 
 
 
 

 

Haunted Houses in St. Louis, Missouri just across the river from Illinois The Darkness, The Abyss at Lemp Brewery and Creepyworld are America's best haunted houses.  The Darkness features two floors of fright with high tech animations, special effects, amazing scenes, over 50 live actors and much more.  The Darkness also includes Terror Visions in 3D haunted house with crazed clowns and lastly exit through the all new Monster Museum with real like horror movie props from movie like Saw.  The Darkness is located in downtown St. Louis next to Soulard Market.   

Creepyworld Haunted House Screampark is located in Fenton, Missouri about 20 miles from the Darkness on highway 141 between Arnold and Fenton.  Creepyworld haunted house features THIRTEEN major haunted attractions in one location!!.  2015 will see Creepyworld Screampark grow to 13 different Haunted Attractions.  Creepyworld is America's  biggest haunted screamparks.

The Abyss at Lemp Brewery Haunted House is DEEP underground inside real caves and caverns of the old Lemp Brewery built in the 1890's.  Over 100 years later the old brewery's caves and caverns are opened to the public only prepare to encounter REAL ghosts and spirits in St. Louis' ONLY REAL haunted house.  Take an elevator several floors below street level and prepare to be dropped off inside area's never before seen by the public where real ghost stories will unfold.  The Lemp Brewery Haunted House is St. Louis' ONLY NEW and REAL haunted house now part of the Scarefest tour of fright.   

 On Scarefest.com you can purchase tickets, find directions, watch videos, check out all of our haunted house photos, and much more.  The two biggest Halloween Haunted Attractions are Creepyworld and the all new Darkness located in St. Louis, Missouri near Illinois.  Last year the Darkness and Creepyworld attracted guests from states as far away as California, Texas, Florida and many more.  Come visit The Darkness, Lemp Brewery Haunted House and Creepyworld and purchase a combo pass and save. 

The best haunted houses in Illinois and Missouri located only on Scarefest.com.

 
   
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